Return Policy:
1. You may cancel your order before the product is shipped.
2. Custom Orders or Orders by Specific requests will not be eligible for Refunds, Exchange or Cancellation
3. Exchange of Product is only entertained in the event of a defect in the product or an acute color mismatch between the physical product and the product as displayed in our website
4. Any Return or Exchange request should be raised within 48 hours from the time of receipt of the product in written via an email to ( customercare@billjackbuff.com )
6. In the unlikely event that your product has arrived damaged please take photographs of the consignment and share the same with our customer service team
7. The Product Returned should be in Original & unused condition and must be sent along with original bills & tags
8. We will evaluate the product hence received for the nature of complaint and decide on the validity of the claim
9. In the event of a valid claim you can choose to either get a refund of the amount paid / exchange with another product / Keep the amount as a store credit for futuristic purchases Bill Jack Buff, we come up with discounts and offers time and again.
These are time-bound offers relating to a specific occasion, customer loyalty, annual sale,etc. These offers can be automated or coupon code driven.
Please note the general terms with respect to discounts and offers.
1.The discount code issued cannot be clubbed with any other existing offer.
2. The discount is only applicable on the product value and not on shipping charges
3. The discount code shall be entered during the checkout For further assistance and details, kindly contact customer care ( customercare@billjackbuff.com )